Turn off or delete a policy

In Waitly, choose Preorders, then select the policy’s name.

Decide which you need. Turning a policy off keeps all its settings, so you can turn it back on. Deleting it can’t be undone.

In the Status card, turn off Offer preorder. The line under it changes to “Off keeps the policy and takes the Pre-order option off its products.”

Select Save in the bar at the top. Waitly takes the Pre-order option off the products in Shopify, and puts back the “continue selling when out of stock” setting it changed on them.

Back on Preorders, the policy’s Status reads Off, and Preorder on reads “Nothing while off” with what it would cover when on. In Shopify shows Up to date once Shopify has caught up.

To start again, open the policy, turn Offer preorder back on, and save.

At the bottom of the policy editor, select Delete policy. A window asks you to confirm: Waitly removes the Pre-order option from the policy’s products in your Shopify admin, and you can’t undo this.

Select Delete policy to confirm, or Cancel to keep it. Waitly takes you back to the Preorders page.

Turning off or deleting a policy stops new preorders only. Orders already placed stay in Shopify, held until you release them, and stay in the Preorders view with their status.

Ship them, or cancel and refund them, in Shopify as usual. Shoppers can still cancel their own preorder before it ships.