Check how a restock alert went

Select Analytics in the Waitly menu and scroll to the end of Over time. Restock alerts lists each time Waitly told shoppers an item was back, newest first, 25 to a page.

The date menu next to Over time filters the list by when each alert started sending. Use the arrows under the table to see older pages.

Sent is when the alert started going out. Point at the header to see which time zone it’s in. Item is the product or variant; select it to open its waitlist. A Launch badge means it was a Coming Soon launch rather than a restock.

Status is Sending or Complete. When you release stock in batches, a line under Sending says which batch it’s on, for example “Batch 2 of 5 · next at 14:00”. When you reserve units, it says how many are held now and when the next hold ends.

Queued is how many alerts Waitly started to send. Delivered is how many of them the email service accepted.

On Pro, Not sent counts shoppers still left when batches stopped because the item sold out or the send ran out of time. They stay on the waitlist for next time.

On Pro, when you reserve units for the first shoppers, Held shows how many units were held. Point at the number to see how many sold, lapsed (the time ran out and the shopper is still waiting) or were released (the shopper left the waitlist).

A dash means the alert didn’t hold any units.

These two columns only appear when at least one alert on the page has them. Withheld means Waitly didn’t send those alerts because your plan’s restock alerts for this billing cycle were used up. Failed means the email service refused an alert or it hit an error.

On Growth and Pro, Bought counts purchases the alert led to, and Rate is how many of the delivered alerts led to a purchase. Rate shows a dash when nothing was delivered.

A held unit counts as sold whoever bought it, so the sold figure under Held and Bought can differ.