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See demand over time

Chart new signups and open demand by day or week, and read the same figures as a table.

ProNeeds the Pro plan.

Before you start

  • You’re on the Pro plan.
  • Shoppers have been joining your waitlists.
  1. 1

    Go to Over time on Analytics

    Select Analytics in the Waitly menu and scroll to Over time. Two charts sit side by side at the top of the section.

    New signups is a bar for each day or week, counting shoppers who joined a waitlist. Open demand is a line showing how many shoppers were still waiting or still deciding at the end of each day or week.

    Shopify admin · Waitly
    The Over time section on Analytics with the New signups bar chart and the Open demand line chart side by side.
    1. 1Shoppers who joined
    2. 2Shoppers still waiting or deciding

    Note: Below Pro, the chart frames and dates show with “Available on Pro” in place of the figures, and there’s no table.

  2. 2

    Choose a date range

    Use the date menu next to Over time. Last 7 days and Last 30 days show one bar per day, with today last and still counting. All time shows one bar per week, starting on Monday.

    Last 24 hours is a single point, so no chart is drawn. Choose a longer range to see a trend.

    Shopify admin · Waitly
    The Over time section set to Last 30 days, with one bar per day in the New signups chart.
    1. 1Pick the date range
    2. 2One bar per day or week
  3. 3

    Read a day or week

    Under each chart, a line shows the latest figure. Point at a bar, or select the chart and use the arrow keys, to read any other day or week.

    Days follow your store’s time zone. If Waitly can’t read it from Shopify, a note under the charts says the days are in UTC.

    Shopify admin · Waitly
    The New signups chart with the pointer on one bar and its day and count, Sep 25: 19 new signups, shown under the chart.
    1. 1Point at a bar
    2. 2Its day and count
  4. 4

    View the figures as a table

    Select View as table under the charts. The table lists every Day (or Week) with its New signups and Open demand.

    Select Hide table to close it.

    Shopify admin · Waitly
    The trends table under the charts, with Day, New signups and Open demand columns, and a Hide table button.
    1. 1Close the table
    2. 2One row per day or week

Questions

Why does my All time chart start later than I installed Waitly?
Waitly only keeps waitlist demand for the number of days set under Settings, Data retention. When that cuts the chart short, a note says so, for example “Waitly keeps 365 days of demand, so the chart starts there.”
Does a shopper who bought count in Open demand?
No. Open demand counts only shoppers still waiting, or alerted and still deciding, at the end of each day or week.

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