Check the storefront connection

Open Waitly and go to Settings. The Widget card at the top has a Storefront connection line. It shows Checking… while Waitly tries to reach your store, then one of three results.

The Notify me block sends each signup through a path on your store, /apps/waitly, which Shopify passes on to Waitly. This check makes sure that path works.

Connected means Waitly reached your store through that path, so the Notify me block can send signups.

Can’t check yet means your storefront password is on. The password page answers every request, so the check can’t get through. Nothing is wrong with your block.

Once you remove the password in your Shopify admin under Online Store › Preferences, open Waitly’s Settings again and the check runs.

Not confirmed comes with a warning, Waitly could not confirm the connection to your storefront. The most likely cause is that the path Waitly uses was renamed.

In your Shopify admin, go to Settings › Apps and sales channels › Waitly and look at App proxy. The URL should end in /apps/waitly. If it was changed, set it back.

The check runs each time you open Settings. After a fix, reload the page and look for Connected.

If the line doesn’t appear at all, the check itself couldn’t run that time. Reload the page to try again.